GIFTABULL PRIVACY POLICY

1. Introduction

Giftabull LLC values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, mobile application, or related services (collectively, the "Platform").

By accessing or using the Platform, you agree to this Privacy Policy and consent to the collection and use of information as described herein.

Giftabull sells physical precious metals for personal gifting and educational purposes.

We do not store or hold customer assets, investment accounts, or digital representations of gold.

2. Information We Collect

Giftabull collects only the information necessary to process transactions, verify identity, comply with law, and improve user experience and payment information is processed securely by Apple App Store or Google Play Store. We do not store payment card details.

2.1. Information You Provide Directly

  • Personal Information: Name, billing and shipping address, phone number, and email address.

  • Payment Information: Credit/debit card details, ACH data, or other payment credentials processed through secure third-party payment gateways.

  • Gift Recipient Details: Name, delivery address, and email (if applicable).

  • Identity Verification Data: Government-issued ID or related documents, when required by AML/KYC law.

  • Communications: Messages, inquiries, or feedback submitted through contact forms, email, or customer support.

2.2. Information Collected Automatically

When you visit our Platform, we may automatically collect:

  • IP address and browser type;

  • Device type and operating system;

  • Pages viewed, actions taken, and referring URLs;

  • Cookies and tracking pixels for analytics and site performance.

3. How We Use Your Information

Giftabull uses collected data solely for lawful business and compliance purposes, including:

  1. Processing Orders: To confirm, fulfill, and ship your purchases or gifts.

  2. Customer Communication: To send receipts, shipping updates, or respond to inquiries.

  3. Identity Verification: To comply with Anti-Money-Laundering (AML) and Know-Your-Customer (KYC) obligations.

  4. Regulatory Compliance: To meet federal, state, or local reporting requirements (e.g., IRS Form 8300 for large cash transactions).

  5. Fraud Prevention: To detect and prevent suspicious or illegal activity.

  6. Platform Improvement: To analyze site usage and enhance user experience.

  7. Marketing (Optional): To send occasional promotions or educational materials, if you opt-in.

We do not use your data to provide investment services, financial advice, or behavioral profiling.

4. How We Share Your Information

Giftabull limits sharing of personal data to essential and lawful purposes only.

We may share information with:

  • Payment Processors: For secure payment authorization and fraud prevention.

  • Shipping Partners: To fulfill and deliver physical products.

  • Compliance Vendors: To verify identity and ensure AML/KYC compliance.

  • Professional Advisors: Accountants, auditors, or attorneys for regulatory reporting.

  • Legal Authorities: When required by law, subpoena, or government request.

Giftabull never sells or rents personal information to advertisers, data brokers, or third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tools to enhance functionality and measure performance.

You may manage or disable cookies through your browser settings, though some site features may not function properly without them.

Cookies we use may include:

  • Essential cookies: Required for checkout and session management.

  • Analytics cookies: For anonymous traffic statistics (e.g., Google Analytics).

  • Preference cookies: To remember user settings such as language or currency.

6. Data Retention

We retain personal and transaction data only as long as necessary for:

  • Order fulfillment and warranty support;

  • Legal, tax, and compliance record-keeping (typically five years, per AML regulations);

  • Resolving disputes or enforcing agreements.

Once no longer needed, data is securely deleted or anonymized.

7. Data Security

Giftabull implements industry-standard safeguards to protect your information, including:

  • SSL/TLS encryption on all pages and transactions;

  • Secure, PCI-compliant payment processing;

  • Restricted employee access to sensitive data;

  • Regular system monitoring and penetration testing.

While we take all reasonable precautions, no method of data transmission or storage is 100% secure. You acknowledge that you share information at your own risk.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your personal data;

  • Correct or update inaccurate information;

  • Request deletion of your personal data (subject to legal record-keeping requirements);

  • Opt-out of marketing communications.

To exercise these rights, contact us at info@giftabull.com. We may need to verify your identity before processing requests.

9. Children's Privacy

Giftabull does not knowingly collect or store personal information from children under the age of 13.

If we learn that a child has provided us personal information, we will promptly delete it.

10. Third-Party Links and Services

Our Platform may contain links to external websites or third-party integrations (e.g., payment processors, shipping partners).

Giftabull is not responsible for the privacy practices or content of those third parties.

We encourage users to review the privacy policies of any external sites they visit.

11. International Users

Giftabull operates in the United States.

If you access the Platform from outside the U.S., your information will be processed in accordance with U.S. law, which may differ from the data-protection laws of your jurisdiction.

12. Changes to This Policy

Giftabull may update this Privacy Policy periodically.

The "Effective Date" above reflects the most recent version.

Continued use of the Platform after updates constitutes acceptance of the revised policy.